Setting the current and new orders issue pointers

When you look at the issue table, you'll see two "pointers": the "Current issue" pointer and the "New orders issue" pointer. (If you have the audit system, you will see two additional "pointers;" they are described below.)

Set the "Current" issue pointer by moving the cursor to the issue you want and clicking on "Current issue."

Set the "New orders" issue pointer by moving the cursor to the issue you want and clicking on "New orders issue."

The "Current issue" pointer tells you the most recent issue for which you'll get labels when you run the 'Issue labels' update. So if the "Current" issue pointer is set on issue #1, QuickFill will generate labels for subscribers who should receive issue 1 (the current issue) when you run the 'Issue labels' update. (Running the update also produces back-issue labels if you need them.) Of course, QuickFill keeps track of the last issue it serves for each customer and never generates a label for the same customer for the same issue twice. That means you can run 'Issue labels' to produce labels for new orders without worrying about getting labels for orders you've already fulfilled. (Click here for details on the 'Issue labels' update. )

When you enter a late renewal (a renewal where the customer has already missed some issues), QuickFill's default is to start the renewal order with the current issue, unless you specified a number other than 0 for backstarts or an issue at which to start the renewal. (Click here for details on the backstart policy field for reinstated orders and on the backstart policy field for renewal orders.)

The "New orders issue" pointer tells you which issue QuickFill uses to start new orders. You can override this issue when you enter an order. Say the "New orders" pointer is set to issue #36. That means, when you enter a new order, QuickFill begins that order with issue 36.

You should set the "Current issue" and "New orders issue" pointers manually. There is an option on the 'Issue Labels' update screen to advance the pointers at the end of the update run, but use of that feature can be risky since it can lead to accidentally running the issue labels update for issues that are not ready to be mailed. (Click here for details on the 'Issue labels' update option to advance pointers ).

 

In addition to issue pointers for new and current issues, issues for an audited publication may also be marked with an "Audit issue" pointer and/or a "Controlled expire" issue pointer. Click here for more information on defining issues in the audit system.

 

See Also